Privacy Policy And Terms & Conditions
Privacy Policy
Last Updated: October 26, 2025
At Bottle Story, your privacy matters to us. This Privacy Policy explains how we collect, use, and protect the information you share with us when you visit our website or contact us through WhatsApp or other communication channels.
1. Information We Collect
We may collect the following details from you when you contact us or request a quotation:
- Name, phone number, and any message or design details you share
- Optional images, logos, or text for bottle customization
- Technical data such as browser type or general location (automatically collected for site improvement)
2. How We Use Your Information
Your information is used solely to:
- Respond to your inquiries or requests
- Prepare design previews and quotations
- Improve our website and service experience
We do not sell, rent, or share your data with any third parties except trusted partners directly involved in delivering your products (such as printing or courier services).
3. Data Security
We take reasonable steps to protect your personal information from unauthorized access, misuse, or loss. However, no online platform can guarantee absolute security.
4. WhatsApp and Third-Party Services
If you contact us via WhatsApp or social media, your data may also be governed by their respective privacy policies.
5. Your Rights
You may request to view, correct, or delete your data at any time by emailing us at bottelstoryyy@gmail.com.
6. Changes to This Policy
We may update this Privacy Policy as our services grow. The latest version will always be available on this page
Terms & Conditions
Last Updated: October 26, 2025
Welcome to Bottle Story. By accessing or using our website, you agree to the following terms and conditions. Please read them carefully before engaging with our services.
1. About Bottle Story
Bottle Story creates customized and branded bottles for businesses, cafes, and events. All products are made to order and tailored to each client’s design or branding request.
2. Orders and Payments
Currently, we accept inquiries through our website or WhatsApp. Direct online payment features may be introduced later. Once a customer confirms a design, Bottle Story will provide pricing and payment details privately.
3. Customization and Approval
Customers are responsible for verifying and approving all designs before production. Once confirmed, no changes, cancellations, or refunds will be possible.
4. Product Variations
Due to printing and material limitations, minor color or size variations may occur. Such variations are not considered defects.
5. Intellectual Property
All logos, designs, and branding provided by clients remain their property. Bottle Story’s branding, website visuals, and promotional content remain the property of Bottle Story and cannot be reused without permission.
6. Limitation of Liability
Bottle Story is not liable for any indirect, incidental, or consequential damages arising from the use of its products or website.
7. Contact Us
For any questions or concerns regarding these Terms, please email us at bottelstoryyy@gmail.com.
8. Policy Updates
Bottle Story reserves the right to update these Terms & Conditions at any time. Continued use of the website after any changes constitutes acceptance of those updates.
Frequently asked questions
Here are some common questions about our company.
Our current offerings include:
- Custom chatbot development for websites and WhatsApp
The following services are part of our planned Dropshipping Combo, but are not yet ready:
- OTP Verification
- AI Tools for RTO Management
- Fake/Fraud Customer Detection
We will update you as soon as these features are launched.
You can reach our customer support team by emailing automationsmount.gmail.com. Our dedicated team is available 24/7 to assist with any inquiries or issues.
We’re committed to providing prompt and effective solutions to ensure your satisfaction.
No refunds will be provided once payment is made.
If a client chooses not to continue, they may simply not resubscribe.
Services will be automatically discontinued within 3 days of a missed renewal payment.